Terms And Conditions

Terms and Conditions
Senova Home
Effective Date: October 2025
Email: support@senovahome.co.za
Website: senovahome.co.za

By accessing or using the Senova Home website and services, you agree to these Terms and Conditions. Please read them carefully before placing an order.

1. General

  • Senova Home operates senovahome.co.za, selling home products and accessories.

  • By placing an order, you confirm that you are 18 years or older or have the consent of a parent/guardian.

  • We reserve the right to update these terms at any time; changes will be posted on our website.

2. Product Information

  • We strive for accurate product descriptions, images, and pricing.

  • Minor variations in color, size, or packaging may occur.

  • Prices are subject to change without prior notice, but your order price will be honored at checkout.

3. Orders and Payment

  • Orders are accepted once payment is successfully processed.

  • Payment options include credit/debit cards, EFT, and supported online payment gateways.

  • We reserve the right to cancel or refuse orders in cases of suspected fraud or error.

4. Delivery

  • Orders are processed within 1–2 business days and delivered within 2–5 business days.

  • Delivery times may vary during peak periods or due to courier delays.

  • Shipping fees apply as calculated at checkout.

5. Returns and Refunds

  • Returns and refunds are governed by our Return & Refund Policy, available on the website.

  • Defective, damaged, or incorrect items are eligible for return within 7 days of delivery.

6. Intellectual Property

  • All content on senovahome.co.za (images, text, logos, graphics) is the property of Senova Home and protected by copyright law.

  • You may not copy, reproduce, or distribute our content without written permission.

7. Limitation of Liability

  • Senova Home is not liable for:

    • Indirect, incidental, or consequential losses

    • Delays or failures caused by third-party couriers or payment gateways

    • Misuse of products or failure to follow usage instructions

  • Our liability is limited to the purchase price of the product.

8. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.

9. Governing Law

  • These Terms and Conditions are governed by the laws of South Africa.

  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of South African courts.

10. Contact

For questions regarding these Terms and Conditions, contact us:
📧 support@senovahome.co.za
🌐 senovahome.co.za